INFORMATION

Office Hours:

Wednesday

9:30am - 12pm

Thursday

9:30am - 12pm

 

Complaints Procedure

Ivybridge Caring will strive to offer you the best possible service within the resources of the organisation.

If you are not satisfied with any of the services offered and you wish to complain, please follow the procedure as set out below.

All complaints should be made in writing and addressed to the Chair of the Committee (see below) who will acknowledge its receipt in writing, within two working days. The Chair will then investigate the complaint.

A reply from the Committee will be sent to any complainant informing them of the outcome of the investigation and the action taken within 3 months of receipt of the original letter.

 

Chair of the Committee:

Sue Lavender
Ivybridge Caring
The Community Room
The Watermark
Ivybridge
PL21 0SZ