INFORMATION

Office Hours:

Wednesday

9:30am - 12pm

Thursday

9:30am - 12pm

 

Health and Safety Policy

 

The welfare of all those connected with or affected by the activities of Ivybridge Caring are very important to us. 

This Health and Safety Policy has been produced, not only to comply with the legal obligations imposed upon us, but equally importantly to address the moral responsibility we have in this respect.

However, a policy can only be effective if everyone is familiar with the contents – understands what is required of them, individually and collectively – and observes the essential guidelines. 

They are there for our universal benefit and protection and, used properly, they should provide a framework in which we can all operate safely and securely.  Whilst specific responsibility for Health and Safety rests with the Trustees, it is expected that everyone who is part of Ivybridge Caring will accept that they each play an important role in ensuring that the policy is adhered to.  To remain relevant and effective, policies need to develop over time to meet changing circumstances and the Trustees welcome the valuable input to this process which could be provided by those engaged in our activities.
 
CODE OF SAFETY CONDUCT

Your safety is paramount to us.  In order to achieve a safe culture within the organisation, volunteers must follow the health and safety rules and guidance of the organisation.  In particular you should:

 

FIRST AID AND ACCIDENT REPORTING

ACCIDENT REPORTING

All accidents, however minor, must be reported to your Coordinator who will complete an accident report form (near misses, potential hazards and any damage must also be reported immediately)

All accidents (near misses, potential hazards and damage) will be investigated by your Coordinator who will take responsibility for ensuring that corrective action is taken where appropriate to prevent a recurrence. The Trustees responsible for health and safety will notify the appropriate authorities where necessary. 

If a serious accident occurs whilst working with a client, call the emergency services.

INFECTIOUS DISEASES

If a volunteer is aware that he/she has an infectious disease, it should be reported in confidence to their Coordinator who will consider whether any extra special measures are necessary to ensure the health and safety of the volunteer and the clients. The disclosure of an infectious disease will not of itself preclude the volunteer from acting as a volunteer.

If a client has an infectious disease this information will only be disclosed to the volunteer if it is felt that the volunteer needs to know, to ensure the health and safety of the volunteer which cannot be reasonably met without disclosure.  Any disclosure will be discussed and agreed with the client.

All volunteers must be familiar with and adopt good hygiene practice to minimise the risk of spreading infection.  In order to minimise risk of infection spread.

MOBILE PHONES

IT IS ILLEGAL TO USE A MOBILE PHONE WHILST DRIVING
Use of a mobile phone with a hands-free facility is also not recommended as it can cause a distraction. 

PERSONAL SAFETY

We do all we can to ensure you are never exposed to risks. Volunteers should always give priority to their own personal safety.  Ivybridge Caring assess all clients and their homes taking into consideration any possible ‘risk situations’  i.e. smokers, dogs
If the volunteer feels in any difficult situation they should telephone 07791 239357 and use the word SUNSHINE to alert that a situation has occurred.

 

GUIDELINES FOR VOLUNTEERS

Your personal safety is paramount

 

WORKING ENVIRONMENT

 

Animals - You will be advised prior to being introduced on your initial visit whether or not there is a possibility of contact with animals during your visits.  If this is a matter of concern to you then you will not be placed with the client.  Where a volunteer is happy to visit a client who has animals it should be made clear to the client that although the volunteer is happy to visit, animals should still be controlled and if necessary placed in another room during the visit.  Be aware that pets may be unpredictable.  Not all pets appreciate being patted and stroked!

LIFTING AND HANDLING LOADS

We do not expect our volunteers to lift or shift heavy objects.  If you are asked to lift an item please report to your Coordinator.

TRANSPORTING CLIENTS

It is your responsibility to ensure that your motor vehicle is roadworthy and that you are properly insured to transport clients.
NB: Volunteers need to notify their insurers if they use their car for Ivybridge Caring business, whether or not they carry a client.

 

 

LONE WORKING POLICY

 

MATERNITY

If you become aware that you are pregnant, please advise your Coordinator of your condition.  Such information will be treated in the strictest confidence.  Your Supervisor will assess what adjustments, if any need to be made to your volunteering role to ensure that any additional health and safety issues are addressed.

FIRE

On discovering a fire, you should:

 

STRESS

Volunteering can be very rewarding.  It can also on occasion be stressful. 

If you are distressed or upset following a client visit then do discuss your feelings with your Coordinator who is there to support and help you. Call the IC mobile number – 07791 239357 at any time.